Shipping Policy

Maa Bhagwati Jyotish Kendra operates the website https://divinesubhash.store/. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products.

1. Order Processing Time

• All orders are processed within 1–3 business days after successful payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

• In case of high order volume, processing may take additional time.

2. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.

• We may offer free shipping on selected products or promotional offers.

• Any extra charges such as COD (Cash on Delivery) fees (if applicable) will be clearly mentioned.

3. Delivery Time

• Estimated delivery time is 4–7 business days across India.

• Delivery time may vary depending on your location and courier partner.

• Remote or rural areas may take slightly longer.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/Email.

• You can track your order using the provided tracking link.

5. Shipping Partners

We work with reliable courier partners to ensure safe and timely delivery of your orders.

6. Delays in Delivery

• Delays may occur due to:

  • Natural calamities

  • Logistics issues

  • Incorrect shipping details

  • Public holidays

We will not be responsible for delays caused by such unforeseen circumstances, but we will assist you in tracking your order.

7. Incorrect Address or Contact Details

• Please ensure that your shipping address and contact number are correct.

• We are not responsible for delivery issues caused due to incorrect information provided by the customer.

8. Failed Delivery Attempts

• If delivery fails due to customer unavailability or incorrect details:

  • The courier may attempt re-delivery

  • Or the order may be returned to us

Additional shipping charges may apply for re-shipping.

9. Damaged or Lost Packages

• If your package arrives damaged or is lost in transit:

  • Please contact us within 48 hours of delivery

  • Share photos/videos as proof

We will assist you with a replacement or resolution after verification.

10. Spiritual Product Note

Products such as Rudraksha, Mala, Yantra, Bracelets, etc. are carefully packed and shipped with proper handling.

• Slight variations in design, size, or color may occur due to their natural and spiritual nature.

• These variations are not considered defects.

11. Contact Us

For any shipping-related queries, contact us:

Business Name: Maa Bhagwati Jyotish Kendra
Owner: Astrologer Subhash K Gulati
Address: 5WH 27 Near Lenskart Store, NIT 5, Faridabad – 121001
Phone: +91-9650661093
Email: Divinesubhash.store@gmail.com